FAQ
Questions, answered straight.
Everything people ask before working with us, about AI agents, AI for small business, custom software, technology consulting and web design.
Getting started
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What does TEMEL do?
- We build custom AI agents, custom software and websites, run ongoing SEO, and offer technology consulting, for small and growing businesses in Toronto, across Canada and the U.S.
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How fast can we start?
- A strategy call first, then scoping within days. You get a written plan and a fixed quote before any build starts.
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Do you work with businesses outside Toronto?
- Yes. We're based in Toronto and work remotely with businesses across Canada and the U.S.
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How do I start?
- Fill in the quote form or email info@temel.ca. We reply within one business day.
AI agents and AI for small business
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What is a custom AI agent?
- Software that reads incoming information, decides the next step using your rules, and acts inside your tools. It finishes tasks instead of just answering questions.
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Is AI worth it for a small business?
- Often, yes. If someone repeats the same task every day, an agent can usually take most of it. The free AI audit shows where it pays off.
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Do we need hardware or technical staff?
- No. We build, host and maintain everything.
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Is our data safe?
- Agents only access the systems they need, inside accounts you own. You choose what needs human approval, and every action is logged.
Custom software and consulting
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Who owns the software you build?
- You do. It's your intellectual property.
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Can you review another company's quote or project?
- Yes. That's part of our technology consulting. We'll tell you whether the scope, price and timeline are realistic.
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Do you build mobile apps?
- Yes, iOS and Android, including App Store and Google Play publishing.
Websites, hosting and SEO
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Do you use templates?
- No. Every site is custom-designed around your business.
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Is hosting included?
- Yes, with 24/7 monitoring, updates, domains and DNS handled.
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Do you do SEO?
- Yes. Every site ships with an SEO foundation, and we run ongoing monthly SEO: technical fixes, content, local SEO and AI search optimization.
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Can you do SEO on a site you didn't build?
- Yes. We start with a free audit of your current site and tell you what's holding it back.
Pricing and support
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How does pricing work?
- The consultation is free. Builds are a fixed quote you approve before we start. Hosting, usage and upkeep are billed as you go.
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What happens after launch?
- We host, monitor and maintain it, and keep improving it as your business changes.