Services · Custom AI agents
Custom AI agents that do the work,
not just talk about it.
We design, build and run custom AI agents for businesses in Toronto and across Canada. They plug into the tools you already use and take repetitive work off your team, without adding headcount.
Free evaluation. We reply within one business day.
- 14:02:11 In New support email “Where's my order #4817?”
- 14:02:12 Reads Order found: shipped yesterday
- 14:02:13 Decides Common question, safe to answer on its own
- 14:02:15 Acts Reply sent with the tracking link
- 14:02:16 Acts Ticket closed and tagged “shipping”
- 14:02:16 Done Nothing escalated. Next ticket…
In short
What is a custom AI agent?
A custom AI agent is software that reads incoming information, decides the next step using your business rules, and then acts inside your tools: it replies, updates the CRM, files the invoice or flags a person. Unlike a chatbot, it finishes the task. Unlike a Zapier-style automation, it can handle messy inputs like emails and PDFs.
Read. Decide. Act.
Every agent we build follows the same three steps
- 1 · Reads Watches your inbox, forms, CRM, help desk or documents. For you: nothing slips through.
- 2 · Decides Applies your rules to choose the next step. For you: faster decisions, no bottleneck.
- 3 · Acts Does the work in your tools and hands off only what needs a person. For you: hours back every week.
Trusted by
- TAG Dairy
- Aligned Communications
- MJR
- Perri Roofing
- SteelBuilt Corp.
- Papier
- Barndo Canada
Real problems an agent fixes from week one.
Every agent is built around one specific problem in your business. Here's what that looks like.
- 01
Leads go cold because nobody replied fast enough.
The agent answers new inquiries in minutes, asks the qualifying questions, books the call and adds the lead to your CRM.
More deals closed.
- 02
Your team answers the same support questions all day.
The agent resolves the common ones and escalates the rest with the context already written up.
Your team handles only the hard tickets.
- 03
Reports take hours to pull together.
The agent gathers the numbers, formats them and sends the summary on your schedule.
Friday reports without the Friday.
- 04
Tasks fall between systems and people.
The agent watches handoffs and approvals, then follows up, reassigns or escalates.
Less chasing, less overhead.
Connected to the tools you already pay for.
Your agent works with your CRM, inbox, help desk, accounting software, documents and APIs, so it uses real business data instead of guesses. You choose where a human approves before anything goes out. Every action is logged so you can see exactly what it did.
From first call to running agent.
- 01
Discovery
We map the workflow, data, rules and the approvals you need.
- 02
Prototype
We build one focused agent for one problem and agree on how to measure it.
- 03
Deploy
It goes live with monitoring, safeguards and a walkthrough for your team.
- 04
Scale
We add workflows once the first one proves itself.
Three steps. No surprises.
You see the roadmap and the price before any development starts.
- Step 1 Free
Consultation & evaluation
We find the workflows where an agent pays off first. You get a roadmap before committing.
- Step 2 Fixed quote
Proposal & build
Priced by complexity, integrations and scope. One simple agent or several working together.
- Step 3 Pay as you go
Run & scale
Usage, hosting and upkeep billed as you grow. No hardware, no engineers to hire.
You run the business. We run the AI.
We handle the full lifecycle so your team gets the time back without the technical overhead.
- No hardware to buy
- No engineering team needed
- Hosting, uptime monitoring and scaling handled
- Updates, tuning and performance handled
- Connected to your CRM, inbox, support and internal tools
- Reporting on hours saved
Questions about AI agents
All FAQs →-
How is an AI agent different from a chatbot?
- A chatbot answers questions. An agent takes actions: it updates records, sends replies, files documents and hands off to a person when it should. It works in the background even when no one is chatting.
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How much does a custom AI agent cost?
- The evaluation is free. The build is a fixed quote based on how many tools it connects to and how complex the rules are. After launch you pay for usage and hosting as you go.
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Is our data safe?
- The agent only gets access to the systems it needs. You choose where a human must approve, and every action is logged so you can audit it.
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What if the agent gets something wrong?
- It escalates when it isn't sure, and you set how confident it needs to be before acting alone. We monitor it and tune it after launch.
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Do we need technical staff?
- No. We build, host and maintain it. Your team just sees the work getting done.